Frequently Asked Questions

What am I purchasing?

This purchase is for the digital version of the movie, with instant streaming and HD, DRM-free downloads of the film. You may either download or stream the film in a variety of formats:

• HD 1080p
• HD 720p
• SD 540p
• Mobile

Will the movie work on my iPad or iPhone?

Yes, it will! You can visit the website to stream natively, or you can download the video file and then transfer it onto your iPad or iPhone via iTunes.

Will the movie work on an Xbox, PS3, smart TV, etc?

Yep! You’ll want to download the file and transfer it to those devices. The film will work on anything that plays MP4s.

How do I download the film?

Head over to the watch page and right underneath the video player you will see a button labeled “Download Options.” Click that fancy button, and the download options will appear!

Already purchased?

Awesome! You have been sent a signup email that contains a unique password, which you can use to login to view the film.

My payment failed! What do I do now?

Sorry about that! We recommend immediately contacting us at support@vhx.tv, so we can take a look. Please do not try the purchase process again.

Have further questions or issues?

Contact support@vhx.tv and we’ll respond as quickly as we can. Please include any extra information about what you experienced (your browser, operating system, error message received). Expect a response within the next business day!